Quantcast
Channel: Printer/Multifunction Support topics
Viewing all 8487 articles
Browse latest View live
↧

Pixma MX532 Scanner Utility Does not Work (jp.co.canon.ij.scanutility2.icadriver error 4294967249.)

February 5, 2020, 6:21 pm
$
0
0

I have tried everything and I still cannot get the Canon IJ Scanner Utility to work with my Pixma MX532

 

I am running MacOS Catalina latest version 10.15.3 on a Macbook Pro brand new last year. 

 

This printer is new and a replacement for the same model I had that jammed badly a few months ago. Printing is no issue but I cannot scan at all.

 

I reset my wifi and printer several times. I reconnected the printer to the wifi. I downloaded installed the scanner driver (ICA Driver Ver. 4.1.3a (Mac)) and software (IJ Scan Utility Ver.2.3.7 (Mac)) repeatedly and it just says it cannot find the scanner and gives me this message when I open the IJScan utility and click scan:

 

The operation couldn’t be completed. (jp.co.canon.ij.scanutility2.icadriver error 4294967249.)

 

I have gotten a program called VueScan to work but you have to pay to remove the watermark so I don't understand why I can't use the cannon scanner software I've paid for. I have sharing on in the printer/scanner settitngs as well. 

 

if I go to set up a new printer/scanner though it says Canon MX530 series - Bonjour Malfunction. 

 

Repeatedly restarting my computer and apps, and wifi and printer has not helped. Please somebody I don't understand why I can't scan.

↧
Search

Pixma TS9120 ink issue

February 5, 2020, 2:53 pm
$
0
0

Hi,

my printer will not read the ink level of a freshly replaced CYAN cartridge.

How can I reset the firmware? I have already tried many ideas I have come across.

 

Thanks for any help

 

Rafiki

 

↧
↧

Pixma MP250 lights flashing and not working.

February 6, 2020, 4:48 am
$
0
0

Hi. I have sort of inherited a Canon Pixma MP250. Apparently it was working fine until a few days ago, but now that I've got it connected to my PC it just flashes all its lights and does nothing else. The main screen flashes 1, 0, P alternately, and the fault light and the C and B lights flash alternately. I've put new ink cartridges in it, and have loaded the paper correctly. 

 

Is there some way of correcting this?

 

Many thanks.

 

Steve.

↧

Installed TR7520 Software

February 6, 2020, 10:00 am
$
0
0

I recently purchased a TR7520 all in one. As a result, I have about 17 applications for Canon products installed. What MUST I retain? The current list is


Easy-Web Print EX
IJ Network Scanner Selector EX
IJ Network Scanner Selector EX2
IJ Network Tool
IJ Printer Assistant Tool
IJ Scan Utility
Inkjet Printer/Scanner/Fax Extended Survey Program
MX920 series MP Drivers
MX920 series On-screen Manual
MX920 series User Registration
My Image Garden
My Image Garden Design Files
My Printer
Quick Menu
Speed Dial Utility2
TR7500 series MP Drivers
TR7500 series On-screen Manual


I use the printer/scanner over a WiFi network, using the Scan Utility (so I know I need to keep that). Printing is performed through an application's print button. FAXing is not used. I think I can delete


MX920 series MP Drivers
MX920 series On-screen Manual
MX920 series User Registration
My Image Garden
My Image Garden Design Files

 

(I used to have a MX922 that had a printer problem that I replaced with the TR7520) I don't need Image Garden. What else can I uninstall?

 

Thanks,

Gus

↧

TS3120 setup fails on 2nd PC

February 6, 2020, 2:57 pm
$
0
0

We just replaced a broken printer with a pixma ts3120. My husband & I have tried to install it 5 times. 4 times with the downloaded package, once with the CD ROM. Each time we've uninstalled the previous attempt. His Windows 10 PC connected flawlessly. His smartphone works, too. My PC, however, does the head alignment, then will not print the test print. I can see it in the queue. The queue says it's printing. Yet nothing happens. If I try to delete the print job, it says it's deleting, but nothing happens. I have to turn the printer off to kill it.  How on earth can the printer receive the head alignment signal, yet not print the test print? It will also not print from a word processor. 

 

Thanks for any help.

↧
↧

CD tray for TS8220

February 6, 2020, 3:17 pm
$
0
0

Hi all, what is the CD tray name for the TS8220.. on the TS9120, it's a "M" tray (written on the tray itself)... how about the TS8220 tray?

 

Thank you

↧

I do I set up for double sided copies on Canon Pixma MX 922? Thanks

August 3, 2014, 10:59 am
$
0
0

Hi

 

How do I get my Canon MX 922 to make double sided copies?  Thanks

 

Wish they offered a instructions manual..........

 

Chrismiss56

↧

MX725 blurry print

February 7, 2020, 8:21 am
$
0
0
Hi folks newbie here!

I have a canon mx725, for love not money my printer won't print correvtly.

I have already done a deep clean numerous times. Id like to send a test page so you can see this. But it doesn't look like I can attach an image.

The nozzle check page shows almost no black. The yellow is pretty streaky as well.

Advice welcome.

Thane care folks!
↧
Search

MX725 blurry print

February 7, 2020, 9:13 am
$
0
0
Hi folks newbie here!

I have a canon mx725, for love not money my printer won't print correvtly.

I have already done a deep clean numerous times. Id like to send a test page so you can see this. But it doesn't look like I can attach an image.

The nozzle check page shows almost no black. The yellow is pretty streaky as well.

Advice welcome.

Thanks folks!
↧
↧

PIXMA MG5520 Erropr Code B200

February 7, 2020, 12:47 pm
$
0
0

Recycling printer does not resolve the issue. Turned off, unplugged and waited 30 seconds.  Plugged back in and tuned on but no help.  Any ideas?

↧

Mac - Catalina - Canon MG6320 and Image Garden

February 7, 2020, 2:52 pm
$
0
0

Prior to updating to Catalina, I used my Mac and Image Garden to print DVDs on my Canon MG6320. When I tried opening Image Garden for the first time since updating to Catalina, I got an error message saying My Image Garden needs to be updated and that it needs to be updated by the developer. 

 

Is there an update and/or another free option for printing on DVDs?

Screen Shot 2020-02-07 at 5.50.53 PM.png

 

Thanks!

↧

TS6320 printer

February 7, 2020, 5:49 pm
$
0
0

Hello Everyone,  I've just recently bought a Canon TS6320 printer for home use and I'm having trouble printing a page that will be a complete page without a little of the right hand side of the page missing.  I have a statement that I've been trying to print out and it seems like everything I've tried doesn't help? Can anyone help me with this please?  Thank you

↧

Pixma MG7120 not printing MS Office Documents

February 7, 2020, 6:51 pm
$
0
0

This regards Pixma MG7120 multi-function printer, bought 8/17/2014.  Running on Windows 10.

 

I tried unsuccessfully to reach anyone live at Canon, where I could discuss this.  Phone 800-652-2666 is what I found for Canon Tech Support.  There, I get a question about the phone number used when I first registered my product.

A Canon email dated 12/14/2014, pertained to certain printing matters; it cited my home phone number, my landline.

 

When I enter that phone number, the system says that number is not in Canon records; but does not accord me any opportunity to speak with anyone.  I feel sure that is what I used when I first got the printer; but, the system also does not like the cellphone numbers for my wife & me.

 

THIS IS NOT "AWARD WINNING CUSTOMER SERVICE, touted by Canon!

 

 

Here is my problem: We have an HP laptop with software loaded for the Canon printer.  Using that, we previously  printed successfully, pretty much anything.  To best of our knowledge, no settings changed in recent months.

 

In recent weeks, MS Office 13 documents – Excel & Word – have not printed.  In print pre-view, we see no numbers or text.  All we see is any color background.  We CAN print PDF files and web items.  I uninstalled and reinstalled the Canon program; no joy.

 

NOTE: The same software works OK with my desktop PC.  The issue is solely with the laptop.

 

Please help!!!

 

↧
↧

Canon Pixma MG 7120 printng problem

February 8, 2020, 4:31 am
$
0
0

My Pixma 7120 has developed an annoying printing problem (especially when trying to print pages from my desktop computer). I receive a message indciating there is no paper in the tray (or sometimes a message indicating there is a paper jam)  even thought tray is full(and there is no jam). After several attempts I can eventaully print

 

I uninstalled and reinstalled the printer and also cleaned the rollers but problem persists.

 

Any suggestions on how to solve this issue (or do I need a new printer) ?

↧

cannot communicate with scanner for these reasons

February 8, 2020, 9:43 am
$
0
0

Hello,

 

I've got an MG3022 and I'm on a Mac OS Catalina 10.15.3


The Printer prints great but I can't get the scanner to work. IJ scan utility just gives me a generec message about not being able to communicate with the printer even though I can print to it just fine. It's connected via USB however I've tried the network connection also and again I can print fine, just not scan.

 

Thanks for whatever assistance yall can provide. I've also updated the firmware on the scanner.

↧
Search

Error B200

February 8, 2020, 11:37 am
$
0
0

Printer MX882 which had been working fine for a few years.  Then bad printer head error appeared. Tried cleaning, flushing with no avail.  Ordered a new print head.  Installed and promply got an B200 error, which I have been trying to solve with solutions on the net with no results. Its been a good printer and really don't want to buy another, but...  Not sure if it will be a Canon after reading about all the Canon printers having an B200 error that hard to solve. I opened the lid, watched the print head get to half way and close the lid.  The printer went to the opening page, tried to print and the error popped up.  Also put all new printer containerd in the print head.

 

Thud413

↧

Print using only colored ink on canon pixma mx922 from a macbook air?

February 8, 2020, 2:28 pm
$
0
0

Hi--

 

I am having a problem with my canon pixma mx922. I use a macbook air, version 10.10.2. When I print grayscale, my printer still uses the colored ink. This is wild expensive and unnecessary! I have read in previous forumns about bypasses and none of them have worked. 

↧
↧

CanoScan Lide 100 with new Mac

February 9, 2020, 3:42 am
$
0
0

I'm trying to use an older CanoScan Lide 100 with my new Macbook Pro with the latest Catalina OS version. The drivers for this model are available only until MacOS Yosemite, but they worked nicely with my previous Macbook with Catalina until the Mac suffered a painful death a few days ago and they also installed without any errors on this Mac as well. However, this new Mac has only USB C connectors and the scanner has regular USB - mini USB cable.

 

I tried to use a USB C - USB adapter with the original cable. With that the Mac does see the scanner as it pops up in the Image Capture device list nicely. However, when I try to scan something, I get an error message saying this:

 

"Scanner reported an error. 

Cannot communicate with scanner for these reasons:

- Scanner is turned off

- USB cable is disconnected

 

Please check and try again

<OK>"

 

Are there any hints how this scanner could be used with a USB C only Mac? I believe that Canon probably doesn't support this environment, but if someone has any hints how to get this working, I'm more than happy hearing from you Smiley Wink

 

 

--Tapio

↧

Canon MX490 Can't Communicate with Scanner

February 9, 2020, 10:01 am
$
0
0

When I try to scan it says cannot communicate with scanner and list code 2,157, 50, I have uninstalled and reinstalled and it still doesn't work.How can I fix this problem. Thank you

↧

TR8520 print error, no code

February 10, 2020, 7:54 am
$
0
0

I've had the TR8520 printer since late September with no problems but we recently updated our routers firmware and can no longer print. I'm not positive this was the cause, just a guess. I'm on windows 10 and am getting 'canon tr8500 series' is in an error state or just plain error, no codes given. Both my huband and I have tried to uninstall and reinstall and still can't print. I can however scan from my computer with no probelms so it's recognizing the wireless connection for me to be able to get an image from the scanner to my computer. My husband plugged in the USB and can now print but my only option would be wireless so I still can't print.

↧
Viewing all 8487 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>